Dude, It's A Dell
I called Dell. I talked to Kevin. Yeah. Really. I did not know 'Kevin' was such a popular Indian name.
I'm getting a whole new keyboard. Free. My warranty is still good. Who knew.
I'm getting a whole new keyboard. Free. My warranty is still good. Who knew.
Labels: computer things
cobbled together by Moi at 11:44 AM
11 Comments:
That never happens to me.
The talking to an East Indian named Kevin part or the still under warranty part? Because this was pretty much a first for me.
The warranty part.
When US companies outsource to other countries, all of the helpdesk employees get renamed. I'm not making that up.
They get to pick their own names, according to a bit I saw on 60 Minutes. It freaked me out just a wee bit. They train before taking the job to "Americanize" their British English. And then they pick their favorite USA name.
Shelley from New Delhi, Jake from Hyderabad, David from Calcutta. Cool.
But perhaps they don't get busted for marijuana posession like the "Dude, it's a Dell" spokesdude.
I am going to miss the creative keystroking when you get your new keyboard.
No kidding??? That's frakking hysterical!
They were supposed to transfer you to Aaron, but they knew there's no way for you to blog about that.
LOL!
LOL @ R7 too.
WHEW!..Bet yer glad you no longer have to leave comments as "Unonimus"
I expect some of them ARE told to rename themselves (I wonder if the renaming comes with a whole make-over, a la 1940s/50s Hollywood studios?) but - and sorry to be the party-pooping voice - Kevin is actually quite a common name in Goa.
Then again, perhaps his real name is Kavinder.
There's a guy who works at a mobile phone shop I go to sometimes (you call them cell phones, right?) and he introduces himself as Mo... but I recently discovered his real name is Marwan.
Sling, look for Unonimus to start leaving comments on your blog!
Dariush, See? This is why we need the international perspective around here. & yes, we call them cells. Although I've always thought "mobile" sounded cooler, especially in a British accent. Then again, just about everything sounds better with a British accent. Or any accent at all. (Oh, dear, the 'woe is me, I don't have an accent' chip has been activated).
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